Salary: ₦300,000 – ₦400,000 (Performance-Based)
Reporting Line: Founder / Creative Director (CEO)
About Tabs Atelier
Tabs Atelier is a premium fashion house specializing in bespoke (made-to-measure) and ready-to-wear (RTW) garments, delivering high-quality, detail-driven designs tailored to meet the unique preferences of its clientele.
Operating within a fast-paced and production-driven environment, the brand is committed to precision, structure, and excellence in execution. With a growing client base and increasing demand, Tabs Atelier is focused on building efficient systems, strong operational discipline, and a high-performing team to support scalability and sustained growth.
The organization thrives on accountability, craftsmanship, and exceptional client experience, ensuring that every piece produced meets premium quality and brand standards.
Role Overview
The Business Operations Manager will be responsible for driving operational excellence across the entire business, ensuring seamless coordination between bespoke production, ready-to-wear processes, administration, and commercial performance.
This role requires a highly structured, hands-on leader who can enforce discipline, eliminate inefficiencies, and build systems that reduce dependency on the Founder while improving productivity, revenue, and delivery timelines.
Key Responsibilities
Operations Management & Production Oversight
Lead and oversee end-to-end business operations
Manage the full bespoke lifecycle (consultation → measurement → production → fitting → delivery)
Ensure zero-delay production flow and minimal remake rates
Supervise tailoring, beading, finishing, and production teams
Enforce strict adherence to SOPs, timelines, and production standards
Business Performance & Revenue Optimization
Drive monthly revenue targets through operational efficiency
Identify bottlenecks and implement immediate corrective actions
Improve production output and reduce delays
Ensure optimal resource utilization and cost efficiency
Administrative & Process Control
Manage vendors, procurement, and supply chain operations
Ensure inventory accuracy and accountability
Oversee order tracking systems to prevent delays or losses
Enforce documentation of all processes (no informal/verbal workflows)
People Management & Accountability
Supervise staff productivity, punctuality, and performance
Enforce discipline, structure, and accountability systems
Identify underperformance and implement corrective actions
Build a self-sustaining operational system
Customer Experience & Brand Delivery
Ensure a premium, seamless client experience
Resolve client complaints and escalations promptly
Maintain brand reputation through service excellence
Collaborate with sales to ensure delivery satisfaction
Reporting & Performance Tracking
Track daily, weekly, and monthly KPIs
Prepare and submit:
Daily operational reports
Weekly production reports
Monthly performance summaries
Monitor operational efficiency and improvement metrics
Requirements & Qualifications
Bachelor’s Degree in Business Administration, Operations Management, or related field
3–5 years’ experience in operations management
Experience in a fashion house or production-driven environment is a strong advantage
Proven ability to drive structure, accountability, and operational efficiency
Strong leadership and team management capability
Excellent problem-solving and decision-making skills
High attention to detail and execution focus
Core Competencies
Strong Operations & Process Management
Production Coordination & Workflow Optimization
Inventory & Cost Control
Leadership & Discipline Enforcement
Data-Driven Decision Making
High Accountability & Ownership Mindset
Work Structure
Full-time, on-site role (Lekki Phase 1)
Occasional flexibility (e.g., Saturdays) based on operational needs
What We Offer
Opportunity to build and structure operations within a growing fashion brand
Performance-based reward system
Exposure to high-end fashion production and business operations
Career growth in a results-driven environment