Job Summary
The Business Development Manager will be responsible for identifying and developing new business opportunities, expanding the company''s customer base, and driving revenue growth within the logistics and supply chain industry.
The role will involve building and maintaining strong relationships with existing and prospective clients, developing business strategies, generating leads, preparing commercial proposals, and converting prospects into long-term customers.
The ideal candidate should have strong business development and sales experience, excellent communication and negotiation skills, and a good understanding of the logistics and supply chain market.
Candidates with prior experience in the logistics, transportation, freight forwarding, courier, warehousing, or supply chain industry will have an added advantage.
Job Description
The Business Development Manager will develop and implement business development strategies to increase the company''s market share and revenue.
The successful candidate will identify potential clients, understand their logistics needs, develop appropriate service solutions, and build long-term business relationships.
The role will focus on promoting the company''s logistics services, including transportation, delivery, warehousing, freight, distribution, and other relevant solutions offered by the organisation.
Key Responsibilities
Identify, develop, and pursue new business opportunities within the logistics and supply chain market.
Generate new leads through market research, networking, referrals, cold calling, industry events, and other business development activities.
Develop and maintain strong relationships with existing and prospective corporate clients.
Identify clients'' logistics and supply chain requirements and recommend suitable company services.
Prepare and deliver business proposals, quotations, presentations, tenders, and other commercial documents.
Negotiate commercial terms and service agreements with clients, within approved company guidelines.
Develop and implement strategies to achieve business development, sales, and revenue targets.
Research market trends, customer needs, competitor activities, and emerging opportunities within the logistics industry.
Develop a strong sales pipeline and consistently follow up on leads and prospects.
Convert prospective clients into active customers and identify opportunities for repeat business and account growth.
Maintain accurate records of prospects, clients, sales activities, quotations, and business opportunities.
Work closely with Operations, Finance, Customer Service, and other departments to ensure effective service delivery and customer satisfaction.
Monitor client feedback and resolve or escalate service-related concerns appropriately.
Attend client meetings, industry events, exhibitions, conferences, and networking activities to promote the company''s services.
Prepare regular reports on business development activities, sales pipeline, client acquisition, and revenue performance.
Monitor competitors and provide management with relevant market intelligence.
Ensure all business development activities comply with company policies, procedures, and applicable industry requirements.
Perform other duties as assigned by management.
Education
Bachelor''s Degree or HND in Business Administration, Marketing, Sales, Economics, Management, Logistics, Supply Chain Management, or a related field.
A professional qualification in Sales, Marketing, Business Development, Logistics, or Supply Chain Management will be an added advantage.
Experience
3–5 years of relevant experience in Business Development, Sales, Account Management, or a related role.
Proven track record of generating new business and achieving sales or revenue targets.
Experience managing corporate and key client relationships.
Experience preparing business proposals, quotations, presentations, and tenders.
Previous experience in the logistics, transportation, freight forwarding, courier, warehousing, distribution, or supply chain industry will be an added advantage.
Candidates with an existing network of corporate clients within the logistics and supply chain sector will be an added advantage.
Requirements
Proven ability to identify and convert new business opportunities.
Strong understanding of business development and sales processes.
Ability to build and maintain long-term relationships with clients.
Knowledge of the logistics and supply chain industry is an advantage.
Candidates with logistics industry experience will be given additional consideration.
Willingness to travel for client meetings, business development activities, and industry events when required.
Ability to work under pressure and meet deadlines and business targets.
High level of professionalism, integrity, and confidentiality.
Self-motivated, proactive, and results-oriented.
Ability to work with minimal supervision and take initiative.
Good presentation and negotiation skills.
Must be available to resume within the required timeframe.
Required Skills
Strong business development, sales, and client relationship management skills.
Excellent communication, presentation, and negotiation skills.
Strong networking and lead-generation abilities.
Good understanding of sales processes and customer acquisition.
Strong commercial awareness and business acumen.
Ability to understand customer requirements and develop appropriate logistics solutions.
Excellent interpersonal and customer service skills.
Strong analytical, problem-solving, and decision-making skills.
Excellent organisational and time-management abilities.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office and CRM/business development tools.
Ability to work with targets and deliver measurable business results.