Job Summary
The Associate IT & Hardware Technician will support the organization’s information technology operations by maintaining computer systems, supporting IT infrastructure, troubleshooting technical issues, and ensuring the reliable and secure operation of technology resources. The role requires a qualified and experienced professional who can contribute to the effective delivery of IT services, system maintenance, and technology-related support at the East Finfinnee District and Head Office.
Academic Qualifications
Master of Science (MSc) or Bachelor of Science (BSc) degree in Computer Engineering, Information Technology, Computer Science, Information Systems, Information Science, or a related field.
Work Experience
MSc Degree Holders:
A minimum of four (4) years of related and relevant work experience.
BSc Degree Holders:
A minimum of five (5) years of related and relevant work experience.
Experience gained in a reputable organization is preferable.
Key Responsibilities
Maintain and support computer systems, hardware, software, and related IT infrastructure.
Identify, troubleshoot, and resolve technical issues affecting users and business operations.
Assist in maintaining reliable, secure, and efficient IT systems and services.
Support system updates, routine maintenance, and IT equipment management.
Help ensure data security, system availability, and compliance with the organization’s IT policies and procedures.
Provide technical assistance to staff and support the effective use of IT resources.
Required Skills and Competencies
Strong technical and analytical problem-solving skills.
Ability to troubleshoot hardware, software, and system-related issues.
Good communication and interpersonal skills.
Ability to work independently and collaboratively as part of a team.
Strong organizational skills and attention to detail.
Commitment to confidentiality, professionalism, and continuous learning.
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