Job Summary
The Administrative Assistant will provide administrative, secretarial, and reception support to management and other staff members to ensure the smooth and efficient operation of the office. The role involves managing telephone calls and correspondence, scheduling appointments and meetings, preparing and organizing documents, maintaining physical and electronic records, coordinating communications, assisting visitors, performing basic data entry, and supporting daily office administration.
Key Responsibilities
Manage telephone calls, correspondence, and other office communications.
Schedule appointments, meetings, and other administrative activities.
Prepare, organize, and maintain documents and office records.
Maintain physical and electronic filing systems and ensure proper record keeping.
Coordinate internal and external communications with employees, customers, suppliers, and visitors.
Welcome and assist visitors and manage reception activities professionally.
Perform basic data entry and support daily office administration.
Provide administrative and executive support to management and other staff members.
Educational Qualification
Bachelor's degree in Secretarial Science and Office Management, Business Administration, Management, or a related field.
Work Experience
A minimum of three years of relevant work experience in administrative assistance, secretarial services, reception, or office administration.
Experience working in a trading, import-export, or general trading company is highly preferred.
Required Skills and Competencies
Administrative Skills:
Ability to perform administrative and executive support tasks, including office coordination, scheduling, correspondence, and daily office management.
Communication Skills:
Excellent verbal and written communication skills, professional telephone etiquette, and the ability to communicate effectively with employees, customers, suppliers, and visitors.
Clerical Skills:
Competence in document preparation, filing, record keeping, data entry, and maintaining organized office documentation.
Organizational Skills:
Strong time management, prioritization, multitasking, and attention to detail.
Computer Skills:
Proficiency in Microsoft Office applications, particularly Word and Excel, as well as email and other standard office software.
Professionalism and Confidentiality:
High standards of integrity, reliability, discretion, and responsibility when handling confidential company information.
Interpersonal Skills:
Ability to work collaboratively with different departments and maintain a professional, service-oriented attitude.
Language Skills:
Good command of written and spoken Amharic and English. Knowledge of Afaan Oromo is an advantage.
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