Job Description
We are seeking an experienced and result driven Operations Manager to oversee the daily operations of Bulkwash Services, supervise staff and ensure efficient service delivery and customer satisfaction.
Responsibilities
Oversee the day to day operations of the laundry facility
Supervise and coordinate laundry and administrative staff
Monitor staff attendance, productivity and performance
Ensure customers receive excellent and timely service
Monitor laundry processes from receiving to washing, drying, ironing, packaging and delivery
Manage customer complaints and resolve operational issues
Monitor inventory, detergents, packaging materials and other supplies
Ensure proper maintenance and cleanliness of equipment and the facility
Maintain accurate operational and financial records
Develop strategies to improve efficiency, customer satisfaction and business growth
Ensure employees comply with company policies and safety standards.
Requirements
HND or Bachelor’s Degree in any discipline.
Minimum of 2 years’ experience in a managerial or supervisory position
Previous experience in laundry, hospitality, retail or other service businesses is an advantage
Strong leadership and communication skills
Excellent organisational and problem solving abilities
Must be computer literate
Ability to work under pressure and manage a team effectively
Applicant must reside within Egbelu, Ogbogoro, Iwofe, Ada George or Eliopranwo axis.