Job Summary
We are seeking a skilled and proactive IT Officer to plan, implement, and maintain the Association''s ICT infrastructure. Based in Addis Ababa and reporting directly to the General Manager, the IT Officer will provide comprehensive technical support to staff, ensure data security, administer web and database platforms, and oversee ICT operations for international conferences and digital communications.
Major Duties & Responsibilities
Infrastructure & Systems Administration:
Maintain computer hardware, software, office network infrastructure, servers, and cloud services.
Web & Cloud Management:
Administer EPOSEA''s website and web applications, as well as manage Microsoft 365 / Google Workspace accounts and official emails.
Technical Support & Events:
Provide day-to-day technical support to staff, troubleshoot ICT issues, and support virtual meetings, webinars, and hybrid conferences.
Data & Event Platforms:
Develop and maintain member databases, manage conference registration platforms, and support online payment systems.
Security & Compliance:
Ensure regular backups, cybersecurity, and full compliance with organizational ICT policies.
Event & Communication Support:
Coordinate ICT requirements for international conferences and support digital communication across the Association''s website and social media platforms.
Reporting & Operations:
Prepare periodic ICT reports and perform other related duties assigned by management.
Requirements & Qualifications
Education
BSc Degree in Computer Science, Information Technology, Information Systems, Software Engineering, Computer Engineering, or a related field.
Experience
Minimum 3 years of relevant professional experience. Experience in website administration (preferably WordPress), organizational network management, database administration, and Microsoft 365 or Google Workspace. Experience in NGOs, associations, development organizations, or private companies is advantageous.
Technical Skills:
Strong knowledge of Windows OS, LAN/WAN administration, network security, website management, database management, cloud computing, office productivity software, and cybersecurity awareness. Basic graphic design skills are a plus.
Soft Skills & Competencies:
Excellent communication, strong analytical and problem-solving abilities, and the capacity to work independently and under pressure.
Additional Information
Duty Station:
Addis Ababa
Employment Type:
Full-time
Reports To:
General Manager
Salary:
As per the Association''s salary scale and candidate qualifications
Application Deadline:
15 days from the date of the vacancy announcement