Help Center

Notifications and email alerts

Understand in-app notifications vs email, and how to pause or customize alerts.

Two channels

In-app notifications (bell icon)

Always available when signed in. Shows applications, parse results, Agent updates, CV tips, and more. Open View all for the full inbox.

Email alerts

Optional emails for the same kinds of events. Manage them at /account/notifications.

Email preferences

  • Pause all emails — stops preference-backed alerts. In-app notifications still work. Application confirmations and the welcome mail still send.
  • Per-category toggles — turn off specific groups (for example job alerts) while keeping others.
  • Weekly digest — a Tuesday recap. It stays off until you turn it on at /account/notifications. An administrator must also enable it for the platform.
  • Deadline reminders — when a job you applied to is still open and the deadline is about 48 hours away, you can get a job-alert email.

What triggers notifications?

Examples include:

  • CV parse completed or failed
  • CV tip from Wrkzon — a short coaching suggestion to improve your CV (also sent by email when email alerts are on)
  • Job application status changes
  • New job matches or subscription alerts
  • Agent waitlist updates (when your account is linked)
  • Employer invites to apply

Tips

  • Use pause when you are on holiday — you will not lose in-app history.
  • Keep at least application emails on if you apply actively.
  • Check spam if you expect an email and do not see it.
  • CV tips are meant to help you get better matches — open CV Maker or My Zone to act on them.

Need help? Open a support ticket

Need more help? Contact support

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