RAN Monitoring Support Specialist
2021 - PresentConducted data analysis and reporting to evaluate network performance and quality of service. - Conducted data analysis and reporting to evaluate network performance and quality of service
Mode of learning: Research-Lab based
Data Analyst
Addis Ababa, Ethiopia
Experienced professional in data entry and spreadsheet management, with expertise in data manipulation, analysis, and reporting in a fast-paced telecommunications environment.
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Personal Information
Name
Mode of learning: Research-Lab based
Address
Addis Ababa, Ethiopia
Job Experience
Customer Service Officer
Mar 2016 - Jan 2021Provided service and technical support, handled orders and requests, and resolved complaints and escalations. - Provided service and technical support, handled orders and requests, and resolved complaints and escalations
Education and Training
M.Sc
Electrical Engineering
B.Sc
Electrical Engineering
Other Skills
MS Excel
Google Sheets
VBA
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Languages
Amharic - NativeEnglish - B2