Managed OEM and MRO vendor relationships, achieving measurable improvements in service delivery, claim turnaround time, and cost performance across the supply chain. - Designed and implemented a new supplier selection and qualification framework that reduced procurement cycle times by 10% - Administered repair, exchange, and loan order commercial workflows; managed warranty claim pipelines and escalations to financial closure. - Led transition to a new e-Sourcing platform, achieving a 25% increase in supplier engagement and improving commercial processing transparency. - Coordinated international importation of aviation materials via air and sea freight, managing customs clearances, airworthiness documentation, and end-to-end logistics. - Negotiated service agreements, repair contracts, and supply agreements with global aviation OEMs and MRO providers.

Negotiated long-term supplier contracts resulting in a 12% reduction in material procurement costs. - Prepared and evaluated RFQs, RFIs, and RFPs; maintained accurate purchase order and supplier contract records in ERP systems. - Managed repair, exchange, and loan order processing; contributed to departmental procurement strategy reviews. - Conducted market research, supplier analysis, and cost benchmarking to identify cost-effective, quality-compliant sources.

Administered technical service agreements (TSAs), power-by-the-hour (PBH) contracts, and repair agreements with OEM and MRO partners - monitoring compliance, tracking warranty windows, and coordinating amendments. - Managed end-to-end warranty claim lifecycle with OEMs and MROs: eligibility verification against service agreements and warranty terms, claim preparation and submission, commercial negotiation, and financial recovery follow-up. - Coordinated procurement, logistics, and component material support for scheduled and unscheduled maintenance events; expedite AOG components and manage repair, exchange, and loan order workflows. - Collaborate cross-functionally with engineering, maintenance planning, technical records, stores, and finance teams to ensure airworthiness compliance and maintenance schedule adherence. - Monitor supplier performance using KPI dashboards and SLA scorecards (TAT, on-time delivery, claim turnaround); drive corrective action with underperforming vendors. - Automated invoice verification within ERP and AMOS systems, leading to a 30% reduction in processing time, while ensuring compliance with procurement policies and improving overall operational efficiency across the procurement team. - Verify invoice accuracy against contracted pricing structures; identify and resolve billing discrepancies, pricing disputes, and cost capture errors.