Senior sales officer
Dec 2022 - Aug 2026Developed and implemented effective sales strategies that consistently supported the achievement of revenue and sales targets. Identified and converted new business opportunities, contributing to customer base expansion and revenue growth. Built and maintained strong relationships with key clients, resulting in improved customer retention and satisfaction. Analyzed market trends, customer needs, and competitor activities to identify new sales opportunities and improve market positioning. Led and coordinated sales activities, providing guidance and support to team members to improve overall performance. Managed the sales pipeline from lead generation through negotiation, closing, and post-sales follow-up. Conducted client presentations, negotiations, and business meetings to secure new contracts and strengthen existing partnerships. Prepared sales forecasts, performance reports, and action plans to support management decision-making. Collaborated with marketing, finance, and operations teams to ensure smooth delivery of products and services. Resolved customer concerns promptly and maintained high standards of customer service. Improved sales performance by monitoring targets, identifying gaps, and implementing corrective actions. Successfully negotiated commercial agreements that contributed to increased sales and business growth. Introduced customer acquisition and retention initiatives that strengthened long-term business relationships.